Privacy Policy

We are Akasco® Limited, a company registered in England with company registration number 13824998.

Email: support@akasco.co.uk

We operate the website https://akasco.co.uk and sell our products via eBay and Amazon.

Akasco® is our registered brand name and trademark protected under UK law.

Akasco® is an online‑only retailer and does not operate a physical storefront.

This policy outlines how we collect, use, store, and share your personal data when you use our website or purchase products from us. It also explains your rights under UK data protection laws.

We collect your personal data in the following ways:

• Directly from you — when you place an order, sign up for our newsletter, or contact us by email or website forms
• Automatically — when you visit our website (via cookies and analytics)

The types of data we may collect include:

• Full name
• Billing and shipping address
• Email address and phone number
• Payment and transaction information
• IP address, browser type, device type
• Order and product preferences

We process your personal data based on one or more of the following legal grounds:

• Contractual necessity – to fulfil orders and provide services
• Legal obligation – for tax and accounting compliance
• Legitimate interests – to improve our services and user experience
• Consent – for sending marketing emails, where required

If you've made a purchase or opted in to our mailing list, we may send you occasional emails about new products, promotions, or updates. You can unsubscribe at any time by clicking the link in our emails or by contacting us at support@akasco.co.uk.

We may share your data with:

• Payment providers (e.g. PayPal, Klarna)
• Delivery companies (e.g. Royal Mail, Evri, DPD)
• IT and cloud service providers
• Professional advisors (e.g. accountants or legal advisers)

We do not sell or rent your personal data to third parties.

To offer Klarna's payment options, we pass to Klarna certain personal data (e.g., contact and order details) so Klarna can assess your eligibility.

• Klarna Privacy Notice
• Klarna UK Site

Some of our service providers may process your data outside the UK. In such cases, we ensure appropriate safeguards are in place, such as UK-approved Standard Contractual Clauses.

We use secure servers and encryption methods to protect your personal data. Access is restricted to employees and contractors who need it to perform their duties.

We retain your data:

• For up to 6 years for tax and legal purposes
• Until you unsubscribe from marketing or request deletion (whichever is earlier)

You have the following rights:

• Access your personal data
• Correct inaccurate data
• Request deletion (the "right to be forgotten")
• Object to or restrict processing
• Data portability
• Withdraw consent (where processing is based on consent)

You can exercise these rights by contacting us at support@akasco.co.uk. If you're not satisfied, you can lodge a complaint with the UK Information Commissioner's Office (ICO).

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

Email: support@akasco.co.uk

Akasco® Limited is an online-only retailer. We do not operate a physical storefront or accept in-person enquiries. All customer support is provided via email and our website.

We may update this Privacy Policy from time to time. Significant changes will be notified via email or a notice on our website. We recommend reviewing this policy regularly.

Our website uses cookies to:

• Remember user preferences
• Analyse website traffic and performance
• Provide targeted advertising

To learn more, view our Cookie Policy.

We do not knowingly collect personal data from children under the age of 13. If you believe a child has provided us with personal data, please contact us immediately.