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14 Days Free Return Policy
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At Akasco, your satisfaction is our priority. If you’re not completely happy with your purchase, we’re here to help.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted:
Akasco Returns
12 Old Street
Ashton-Under-Lyne
Manchester, England
OL6 6LB
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at return@akasco.co.uk.
Only regular priced items may be refunded. Sale items cannot be refunded.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at return@akasco.co.uk and send your item to:
Akasco Returns
12 Old Street
Ashton-Under-Lyne
Manchester, England
OL6 6LB.
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.
Contact us at return@akasco.co.uk for questions related to refunds and returns.
Delivery Moves So Quickly
14 Days Free Return Policy
Online Help By Our Agents
PayPal / MasterCard / Visa
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