Terms & Conditions

1.1 What these terms cover: These are the terms and conditions on which we supply our products to you from our website https://akasco.co.uk/ (“our website”).

1.2 Why you should read them: Please read these terms carefully before placing an order with us. These terms tell you who we are, how we will provide our products to you, how you and we may change or end the contract, what to do if there is a problem, and other important information. If you think that there is a mistake in these terms, please contact our customer service team at help@akasco.co.uk to discuss.

1.3 What we can infer if you place an order with us: By placing an order with us, you are representing the fact that you are at least 18 years of age and hold the requisite capacity to enter into a legally binding contract, with the intention to be bound by the same.

2.1 Who we are: We are Akasco Limited, a company registered in England with company registration number 13824998 and registered office at 12 Old Street, Ashton-Under-Lyne, Manchester, England, OL6 6LB. Our trading name is Akasco. Any reference to “we”, “our” or “us” in these terms refers to Akasco Limited.

2.2 How to contact us: You can contact us by writing to us at help@akasco.co.uk, or by submitting an enquiry via our online form which can be found on our Contact Us page.

2.3 How we may contact you: If we have to contact you we will do so by telephone or by writing to you at the email address or postal address you provided to us in your order.

2.4 "Writing" includes emails: When we use the words "writing" or "written" in these terms, this includes emails.

3.1 How we will accept your order: Our acceptance of your order takes place when we email you to confirm your order with us, at which point a contract will come into existence between you and us.

3.2 If we cannot accept your order: If we are unable to accept your order, we will inform you of this in writing and will not charge you for the product. This might be because the product is out of stock, because of unexpected limits on our resources which we could not reasonably plan for, because we have identified an error in the price or description of the product, or because we are unable to meet a delivery deadline you have specified.

3.3 Your order number: We will assign an order number to your order and we will detail your order number in our confirmation email to you. It will help us if you reference your order number whenever you contact us about your order.

4.1 Products may vary slightly from their pictures: The images of the products on our website are for illustrative purposes only. Although we have made every effort to display the colour accurately, we cannot guarantee that a device's display of the colours accurately reflects the colours of the products. Your product may vary slightly from those images. Although we have made every effort to be as accurate as possible, any sizes, weights, capacities, dimensions, and measurements indicated on our website have a 5% tolerance.

4.2 Product packaging may vary: The packaging of the product may vary from that shown in images on our website.

5.1 Minor changes to the products: We may change the product and its description from that given on our website where necessary to reflect changes in relevant laws and regulatory requirements; and to implement minor technical adjustments and improvements that will not affect your use of the product.

5.2 More significant changes to the products and these terms: We may make more significant changes to these terms or the products, but if we do so we will notify you and you may then contact us to request a refund for any products paid for but not received.